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Choice Hotels Customer Care

At Choice Hotels, we are committed to providing you with excellent standards of customer care.

What to do if there's a problem

When you choose to stay at a Choice Hotel, we trust our customer care team will do everything possible to make you feel welcome and comfortable throughout your stay.

However, if you're not satisfied with any aspect of our accommodation or service, please let the front desk at you Choice Hotel know without delay, so our customer care team can help put things right.

Contact our customer care team

If you have any queries about our customer care standards or would like to discuss your experience at any of our Choice Hotels, please contact us:

Email: customer_feedback@choicehotels.com

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